Privacy Policy
Effective date: 22 September 2026
gro.w is a women's health and wellbeing platform. This Privacy Policy explains what information we collect, why we collect it, and the choices you have about your data. We are committed to protecting your privacy and handling your information responsibly.
Information we may collect
We may collect the following types of information when you use gro.w:
Account information
Such as your name and email address, used to create and manage your account.
Health and wellness information
Information you choose to enter, such as cycle details, symptoms, medications, appointments, lab results, goals, and wellness preferences. This information is entered voluntarily by you.
AI conversations and questions
The questions and messages you share with the GRO-W Brain companion, so it can respond helpfully and personally.
Purchase and subscription records
Where applicable, details of products or subscriptions you purchase through the service, to process and fulfil your orders.
App usage and technical information
Basic information needed to operate, secure, and improve the service, such as device type and general usage patterns.
How we use your information
We use the information we collect to:
- Provide and personalize the service to your needs and life stage
- Show reminders and educational insights tailored to you
- Respond to support requests and help you use gro.w
- Process purchases and subscriptions where applicable
- Maintain the security, integrity, and reliability of the service
- Comply with applicable legal obligations
We do not sell your personal information
gro.w does not sell your personal information to third parties. Your health information is private and visible only to you within the app.
Your choices and rights
You may request access to, correction of, or deletion of your personal information at any time through the website support or contact channel. You can also adjust your data sharing and personalization preferences in your profile at any time.
Not intended for children
The service is not intended for children under 18. We do not knowingly collect information from anyone under 18.
Educational, not medical advice
gro.w provides education and wellbeing support, not professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical concerns.
Contact
If you have any questions about this Privacy Policy or your data, please reach out through the website support or contact channel.
This explanation is for education only and is not a medical diagnosis. Laboratory results and symptoms must be interpreted by a qualified healthcare professional in the context of your medical history.